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Jessica Palma
Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
How to Clean Wheels, Tires, Rims
Transform your vehicle’s appearance with a thorough cleaning of your wheels, tires, and rims. By following these simple steps, you’ll not only enhance your car’s look but also extend the life of your tires and protect your rims from damage.
What Are the Best Tires If You’re On a Budget?
What are the best budget tires that offer quality without breaking the bank? Our guide highlights top-performing options under $100, ensuring you enjoy excellent handling, durability, and fuel efficiency—all while staying within your budget.
What Are Tire Sipes? Pros and Cons of Siping Tires
Our team explains the pros and cons of tire siping, a method that enhances traction by adding tiny slits to your tires’ tread. While siping can improve grip and provide a smoother ride in challenging weather, aftermarket modifications may void warranties and compromise safety.
5 Facts You Didn’t Know About Pirelli Tires
I’m sure many of us have been here: You find the one that has everything you’re looking for — good looks, intelligence, sense of humor, compassion, caring … a checklist that goes on and on. The unicorn. So out of your league. It happens with tires, too. You think of high-quality brands like Pirelli and …
What Are Trues and Vogues?
What are Trues and Vogues? Truespoke wheels offer unmatched craftsmanship and unique designs, while Vogue tires provide superior performance and style, making them a favorite among classic car enthusiasts and celebrities alike.
What Does LT Mean on a Tire? And, Does It Matter?
What does “LT” mean on a tire and why does it matter for your vehicle? LT tires, designed for light trucks, offer enhanced durability and payload capacity, making them ideal for heavier loads and off-road conditions.
Mud Terrain Tires: What Are the Best? Cheapest? Most Aggressive? Best Looking? Quietest?
We’ve compiled a guide to mud terrain tires that balance aggression, affordability, and performance. Whether you’re seeking the most aggressive tread for off-road dominance, the quietest ride for on-road comfort, or the best-looking options for style, we’ve got you covered.
Tire Tread Patterns Aren’t Just for Show: Here’s Why They Really Matter
Tire tread patterns are as unique as fingerprints. Tread patters pay important roles in wet conditions and fuel efficiency. This post explains the anatomy of tread blocks, grooves, and sipes.
The Truth: Will All-Terrain Tires Kill your Gas Mileage?
While A/T tires offer superior grip for off-road adventures, they can reduce fuel efficiency by about 3% compared to highway tires. However, advancements in tire technology mean you can enjoy versatile performance without sacrificing too much at the pump.
Explore More Tire Resources
Pump up your tire knowledge with these categories.
Buying Tires
Buying Wheels
Driving & Lifestyle
Other Topics & Just For Fun
Shopping for Wheels & Tires
Tire & Wheel Care
Tire Basics
Tires & Wheels for Vehicles
Vehicle Maintenance
Wheel Basics
How to Qualify for the $50 Offer
- Add items to your cart and begin checkout.
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