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Jessica Palma

Jessica Palma

Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.

In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.

Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.

Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.

Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.

Articles written by Jessica Palma

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Money Matters
Buy Tires and Rims With Low FICO, Bad Credit, No Credit Check

Buy Tires and Rims With Low FICO, Bad Credit, No Credit Check

Can I finance tires with no credit check? How does no credit check tire financing work? Tire Agent understands how important it is to have quality tires and wheels on your vehicles. We also understand that sometimes it’s difficult to come up with the money to pay for a large purchase like four brand-new tires …

Vehicles
Best Tires For Toyota Camry

Best Tires For Toyota Camry

Fuel efficient, reliable, and comfortable to drive. For over 40 years, the Toyota Camry has been a top choice for commuters who need a sedan that’ll last them for years. Whether your Camry comes from the late ’90s or the mid-2020s, you want to have the best tires to get the best driving experience possible.  …

Tire Basics
Why Are Yellow and Red Dots on My Tires? 

Why Are Yellow and Red Dots on My Tires? 

When you purchase a new set of tires, you may notice a small red or yellow painted dots on the sidewall near the letters and numbers on your tire. What do these yellow and red markings mean? Can you wash these dots off? What if they are in different places on all four of your …

Shopping Tips
7 Reasons Why Tire Agent is the Easiest Way to Buy Replacement Tires!

7 Reasons Why Tire Agent is the Easiest Way to Buy Replacement Tires!

There are a number of reasons why most people dread having to buy replacement tires for their vehicle. For example, replacement tires can be expensive. Another reason is that the sales process can involve pushy salespeople and lots of stress. Tire Agent is quickly revolutionizing the marketplace and making it easier and more convenient to …

Driving & Lifestyle
Top 5 States With The Worst Roads in the U.S. 

Top 5 States With The Worst Roads in the U.S. 

Why focus on the states with the worst roads in America? Because the main point of contact between your car and the road is your tires. Tires are responsible for bearing the brunt of the potholes, cracks, debris, sharp objects, and anything else that’s on the road. If you drive in an area that has …

Shopping Tips
Buy Tires and Wheels with Affirm

Buy Tires and Wheels with Affirm

Affirm is a San Francisco-based financial firm that offers loads to consumers to finance purchases for things like automobile tires.  Is Affirm Right for Your Tire and Wheel Purchase? When tires are a necessity and you need them now, you can buy tires online now and pay later with Affirm. Affirm makes it easy to get …

Vehicles
Best Tires For Honda Accord

Best Tires For Honda Accord

As one of the most popular car models, a well-maintained Honda Accord can last well over 100,000 and even over 200,000 miles. Over the lifetime of an Accord, you may purchase three or four sets of tires! “What is the best tire for the Honda Accord?” We’ve created this list of some of the best …

Vehicles
What Is An Oil Change? 4 Types of Oil You Should Know

What Is An Oil Change? 4 Types of Oil You Should Know

Any vehicle that uses fuel has to have an oil change. It’s a regular part of vehicle maintenance and something that every car owner has to deal with. For most, this means taking your car to a mechanic and paying $70 to $100 for quick 30-minute maintenance. But what does an oil change mean?  If …

Vehicles
11 Tires for Subaru Impreza Based on Budget, Style & More

11 Tires for Subaru Impreza Based on Budget, Style & More

Subaru Impreza models include hatchbacks (5 door models) and sedans, all known for their reliability, fuel efficiency, and all-wheel drive system that results in better performance in snow and rain. When shopping for Impreza tires, you’ll need to consider your regular driving habits as well as what conditions you expect to drive in. Often drive …

Driving & Lifestyle
Worst 5 U.S. Cities For Traffic (& Tires)

Worst 5 U.S. Cities For Traffic (& Tires)

Why are we writing about cities with the worst traffic? Because stop-and-go traffic takes a toll on your vehicle and your tires. The quickest way to wear down your brakes and tires? Speeding, hard braking, quick turns and aggressive driving. Tire Agent can help you easily find a perfect replacement for your tire online.  SHOP …

Vehicle Maintenance
Save Money With These Easy Vehicle Maintenance Tasks

Save Money With These Easy Vehicle Maintenance Tasks

Usually, when you have your oil changed, the mechanics will let you know about the various parts of your car that need replacement or attention. They may suggest new engine air filters, brake pads, and other small parts you might not have known about. Although it’s easy to say yes to these, mechanics charge a …

Tire Buying Guides
Tire Buying Guide 2025: How To Know Which Tires to Buy

Tire Buying Guide 2025: How To Know Which Tires to Buy

How do you know which tires to buy for your car, truck, SUV, or specialty vehicle? When you walk into a tire store, you’re at the mercy of the sales person. They may offer two or three options, but how do you know if those are the best options for you? This tire guide will …

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